Expertise notes

Social Media Notes

Posting consistently and getting nothing back is a content mix problem, not a frequency problem.

The pattern

What usually goes wrong here

Brands post on schedule and see flat numbers, because the content is about the company rather than the audience, and no individual post has a job to do. Volume without a mix is noise with a calendar attached. The fix is boring: decide what each post is for, then check whether it did that.

What I look at

The things that actually move it

  • An honest audit first — what the profile is currently earning, and what competitors in the category actually get
  • Choosing platforms by where the audience is, then running two properly instead of five badly
  • A content mix where every post has one job: reach, engagement, traffic or conversion
  • Creative that is legible on a phone at arm’s length, which rules out most carousels
  • Platform-specific tags and keywords, researched rather than copied
  • Posting when the audience is awake, which the analytics will tell you
  • A monthly review that cuts formats instead of defending them

FAQ

Social Media Marketing — questions I get asked

How do you measure organic social properly?

Reach and engagement are diagnostic, not the goal. The numbers that matter are referral traffic to the site and what that traffic does once it arrives, which is why bounce rate and conversion belong in a social report at all.

How many platforms should a small brand be on?

Two, run properly. Five channels posted to out of obligation produce less than two channels with a real content mix, and they cost far more attention.

Does follower count matter?

Barely. A 2,000-follower account in a narrow category can send more qualified traffic than a 50,000-follower account built on giveaways. Look at saves, shares and outbound clicks instead.

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